Last updated: 2026-10-29 · These terms apply only to Runlink Credential Verify (runlinkai.com/verify/) and supplement our general Terms of Service.
1. The Service
Credential verification is performed at the request of an employer or the certificate holder. You provide certificate scans and necessary details; Runlink contacts the issuing authority through its official channels to confirm authenticity. Each certificate receives one of four outcomes: authentic, fake, expired, or unverifiable.
2. Data Use & Protection
(1) The certificate scans, holder names and certificate numbers you submit are used solely to verify with the issuing authority and for no other commercial purpose;
(2) We do not contact the certificate holder without your consent, and we do not disclose your submission to any third party other than the issuing authority;
(3) Certificate scans are deleted within 90 days after verification; verification records (outcome, date, reference number) are retained as service evidence without the scanned images;
(4) You may request deletion of your submitted data at any time via aiHR@runlink.tech; we process requests within 7 working days.
3. Reports & Verification Codes
Every report carries a 16-digit verification code. Anyone can confirm a report at runlinkai.com/verify/check.html. Note that PDF files can be copied or altered; the lookup page is the authoritative record. When a report is superseded, the lookup page shows the replacement relationship.
4. Outcome Meaning & Limitation of Liability
Outcomes reflect the issuing authority's response on the verification date. Some authorities respond slowly or decline to cooperate; the outcome is then "unverifiable", which is not a judgement on authenticity. Runlink is not liable for indirect losses arising from use of or reliance on verification outcomes. Fees are non-refundable once an outcome is issued, except that no fee is charged for an "unverifiable" outcome (any fee collected will be refunded).
5. Contact
Email: aiHR@runlink.tech · WhatsApp: +234 8138387138 · WeChat: +86 13537712728